RECO Information Guide
Working With A Real Estate Agent:
Things You Need To Know
You have been directed to this guide by a real estate agent because:
• you are considering receiving services from the real estate agent, or
• the agent is representing a client in the transaction, and you might receive assistance from the agent.
Real estate agents in Ontario are required to walk you through this guide before providing services or assistance to you.
Please read the guide carefully and talk to the agent if you have questions.
DOWNLOAD THE RECO INFORMATION GUIDE HERE
What’s inside
Working with a real estate agent — page 2
This section describes the benefits of working with a real estate agent, what you can expect, and the responsibilities of clients.
Know the risks of representing yourself — page 4
This section explains the risks if you choose not to work with a real estate agent and the risks of receiving assistance from a real estate agent who is working for the person on the other side of the transaction.
Signing a contract with a real estate brokerage — page 6
When you work with a real estate agent, you sign a contract with the brokerage the agent works for. These contracts are called representation agreements. This section highlights what you should look for before you sign.
Understanding multiple representation — page 9
Multiple representation means the brokerage, or the agent represents more than one client in the same transaction. This section explains how multiple representation works, the risks, and what to expect if you agree.
How to make a complaint — page 11
Ontario brokerages and real estate agents are accountable for their conduct. This section tells you how to raise a concern with the brokerage and with RECO.
Testimonials
"
Bought my first home, was fairly clueless and anxious about the whole process. Karl was amazing he made the process so simple and went out of his way to make sure I knew what was going on every step of the way. Highly recommend.
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- Timothy Swampillai
"
Karl was extremely helpful through the house hunting process, he guided me through step by step and I felt much more knowledgeable at the end compared to the beginning.
He drove hundreds of kilometers regularly to meet me at locations outside the GTA in order to find something that suited my needs.
He coordinated for a lawyer to help process everything and in turn coordinated for a website which guided me through everything I needed to do for the move (setting up utilities, internet, moving trucks, Canada Post keys etc). He continues to be helpful at every turn.
I'm grateful for his guidance throughout this process.
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- Ian Rodrigues
"
Karl has been nothing but professional and has been a pleasure to work with. Karl has great market knowledge and strategic processes to get his clients the best price in the right neighbourhood. Always communicating consistently and trying to find the best deal for his clients. Karl goes over and beyond for his clients wether it’s driving 4 hours for a showing or even helping out with renovation ideas. Definitely would recommend his services to anyone. He fights for his clients and ensures his clients interest come first.
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- Jason Swampillai
"
Karl came through for us during what was a very grueling search. Karl helped us navigate some very competitive bidding situations, kept our best interests at heart during the process (even to the point of recommending we pass on properties we liked as he felt we could get something better in our price range), and ultimately getting our property UNDER ASKING PRICE - something that is unheard of during the time at which we were looking.
He's also a super thoughtful and genuine person - highly recommend!
"
- Kevin Michael
"
My spouse and I were first time home buyers desperately wanting to claim our stake in the housing market. Looking for a home can be very stressful considering the competitive housing market and it is really imperative to be on top of current market stats and be proactive in learning and adapting with the changing circumstances. We were very lucky and honored to work with Karl who played a key role in our journey by doing all the ground work needed simultaneously prioritizing our requirements and keeping us updated throughout the buying process. He was diligent in helping us understand the entire process of investing in a property and explaining all our options and chances to strike the best deal. Throughout our journey, right from checking our affordability to purchase the home of our dreams until our move-in day, Karl was always a phone call away to guide us at our every step. He always encouraged, supported and provided us with resources and contacts that collaboratively helped us achieve our goal. As we proudly call our selves home owners, looking back feels like a very smooth and hassle-free journey compared to the stories of people we have heard. It is very important to associate with an agent who is dedicated and would want to be a part of your dream and not just the journey as it is a collaborative effort to successfully make it happen. Lack of effort from either side will definitely stray you away from your goal, if you believe this and you are looking for an agent then Karl is your guy. There is absolutely no room for any second thoughts. All you need to do is call him and you will experience it yourself.
Thank you Karl, and the GoldFellas at Remax for making this happen in just 28 days. We absolutely enjoyed the experience of buying our first home and we will always cherish the relationship that we have built in the process.
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- Amar & Bhoomi Dubey
"
I am extremely happy with the services provided by The GoldFellas at RE/MAX. Karl was absolutely wonderful. He was very supportive, considerate, and very kind through our condo search process. So happy to have worked with him - he made the process very smooth, provided great communication, very flexible, and extremely professional. Highly recommend this agency!
"
- Kate Milenkovski
Toronto Real Estate Board (TRREB); All information deemed reliable but not guaranteed. All properties are subject to prior sale, change or withdrawal. Neither listing broker(s) or information provider(s) shall be responsible for any typographical errors, misinformation, misprints and shall be held totally harmless. Listing(s) information is provided for consumer's personal, non-commercial use and may not be used for any purpose other than to identify prospective properties consumers may be interested
All information deemed reliable but not guaranteed. All properties are subject to prior sale, change or withdrawal. Neither listing broker(s) or information provider(s) shall be responsible for any typographical errors, misinformation, misprints and shall be held totally harmless. Listing(s) information is provided for consumer's personal, non-commercial use and may not be used for any purpose other than to identify prospective properties consumers may be interested in purchasing. The data relating